Find Your Clothes a New Home 👕 🏠
Have clothes sitting in your wardrobe that you no longer wear? Send them to Prelo and let us give them another chance.
Once your clothes reach us, we take care of the rest — processing, washing, ironing or dry cleaning, photography, pricing, listing, marketing, packing and shipping.
Once your clothes are processed, we'll send you a link to your personal Prelo wardrobe collection, where you can see the clothes we've listed and the prices we've set for them.
When your clothes sell, you receive a share of the selling price.
How Selling With Prelo Works
1. Fill Out the Waitlist Form
Before sending us your clothes, please fill out our waitlist form.
Fill out the Prelo Waitlist Form →
Once your slot becomes available, we'll email you with the next steps and your Prelo invite code.
Please do not send clothes before receiving an invite code.
2. Send Us Your Clothes
We recommend using India Post as it is one of the most economical ways to ship clothes.
Preferably, pack your clothes securely in a bedsheet or similar material and then place them inside a sturdy brown box.
Please make sure your Prelo shipping address and invite code are clearly visible on the package.
3. We Process Your Clothes
Once your package reaches us, we inspect and process the garments. This includes:
- Quality checking
- Washing and sanitising
- Ironing or dry cleaning where required
- Minor stain removal or mending where possible
- Photography
- Pricing
- Listing on the Prelo website
- Packing and shipping once sold
Processing usually takes around 5–20 working days after we receive your package, depending on the volume of clothes we're processing at the time.
4. See Your Prelo Wardrobe
Once your clothes have been processed, we'll send you a link to your personal Prelo wardrobe collection.
You'll be able to see the garments we've listed and the selling price we've set for each one.
We'll also let you know if any garments have been rejected because of issues such as heavy stains, discoloration, damage, excessive wear or other problems that make them unsuitable for resale.
What Clothes Can I Send?
We accept almost all types of clothing, including both men's and women's clothing.
You can send things like:
- Shirts and T-shirts
- Dresses
- Pants and trousers
- Jeans
- Skirts
- Kurtas
- Sarees
- Men's suits, shirts and jackets
- Sweaters and coats
- Most other wearable clothing
Currently, we do not accept:
- Kids' clothes
- Lehengas
- Sherwanis
- Ghagra cholis
- Salwar kameez
- Undergarments
Apart from these categories, you're welcome to send us your clothes.
Sarees are particularly great for resale. They tend to age beautifully, often use lovely fabrics, and because they aren't made to a particular size, they can be easier to pass on to someone new.
How Much Do I Earn?
Our seller payout structure was updated from 1 August 2026.
| Selling Price | Your Share |
|---|---|
| ₹0–₹199 | 10% |
| ₹200–₹399 | 20% |
| ₹400 and above | 40% UPI / 50% Charity |
For garments priced at ₹400 or above, you can choose between:
UPI payout: You receive 40% of the selling price and Prelo keeps 60%.
Charity: 40% of the selling price goes to the charity you choose, and Prelo contributes an additional 10%. This means 50% of the selling price goes towards charity.
For garments priced below ₹400, your share is 10% or 20% depending on the selling price.
When Do I Get Paid?
We send seller updates on the 1st of every month.
You'll receive an email showing:
- Which of your garments sold during the previous month
- The selling price of each garment
- Your share from each sale
- Your total payout
Prelo has a 10-day return window for customers. So, on the 11th of every month, we process payouts for eligible garments sold during the previous month after their return window has passed.
If a customer returns a garment, it does not affect your payout later. We simply wait until the return window has passed before processing your share.
Should I Wash My Clothes Before Sending Them?
Yes, we strongly recommend washing your clothes before sending them.
We wash and prepare the garments again before listing them, but washing them before sending is better from a hygiene and sanitation perspective, especially because your package may sit with us for 10–15 days before processing.
You don't need to iron the clothes.
If possible, please also try to remove obvious stains before sending them. The cleaner and better-maintained the garment is when it reaches us, the easier it is for us to process and sell.
What Happens to Clothes That Don't Sell?
We try very hard to sell the clothes entrusted to us. We create reels and other content, educate customers about second-hand clothing, feature garments across our platforms and strategically reduce prices where appropriate.
In most cases, around 90–95% of the garments we process get sold.
If something doesn't sell, we follow a simple hierarchy: resale first, donation next, upcycling after that, and recycling only as a last resort.
If the garment is still wearable, we may donate it so it can continue to be used. If it isn't suitable for donation, we'll look for ways to upcycle it into something useful. Only when a garment can no longer be reused or upcycled do we send it for recycling.
Frequently Asked Questions
Tap a question to see the answer.
How does Prelo decide the selling price of my clothes?
We price each garment individually based on several factors, including the brand, condition, fabric, original tag or retail positioning, current trends, uniqueness and overall resale potential.
Being branded can affect the price, but you don't need to send branded clothes to sell with Prelo. Good quality, well-maintained non-branded clothes are welcome too.
Where can I see the clothes I've sent?
Once your clothes have been processed, we'll send you a link to your personal Prelo wardrobe collection. This collection contains the garments from your package that have been listed on Prelo, along with their selling prices.
Processing usually takes around 5–20 working days after we receive your package.
What happens if some of my clothes are rejected?
We'll let you know if garments are rejected because of heavy stains, discoloration, damage, excessive wear or other issues that make them unsuitable for resale.
We do make an effort to rescue garments wherever possible. Minor stain removal or simple repairs may be handled during normal processing. If a garment needs significantly more work, we may take it out of the regular processing cycle and work on it separately.
If we're able to restore it, we may eventually sell it at a discounted price. In many cases, heavily stained or damaged garments are instead upcycled into products such as tote bags or coat and saree bags.
Do I need to send branded clothes?
No. You can send non-branded clothes too. Brands can influence the selling price, but our primary considerations are the condition, quality, fabric, style and resale potential of the garment.
Can I send men's clothes?
Absolutely. Men's shirts, trousers, jackets, suits, sweaters, coats and other wearable men's clothing are welcome. The same quality and category exclusions apply.
Can I choose where my charity donation goes?
Yes. If you choose the charity option, you choose the charity your share goes towards.
Your 40% share is donated to the charity you select, and Prelo contributes an additional 10%, bringing the total donation to 50% of the selling price.
What happens if a customer returns my garment?
We do not process your payout until the customer's 10-day return window has passed. Once that period is over, eligible sales are included in your monthly payout.
This means a customer return does not later reduce a payout that has already been processed.
Can I get my clothes back?
Yes, but we strongly recommend only sending clothes you're comfortable parting with.
Once your clothes enter our processing system, sending individual garments back becomes operationally difficult. If you want some clothes back later, you can collect them from our warehouse yourself or send someone to collect them on your behalf.
We aren't able to individually ship selected garments back to you.
How do I send my clothes to Prelo?
We recommend using India Post. Preferably, pack your clothes securely in a bedsheet or similar material and then place them inside a sturdy brown box.
Once your waitlist slot becomes available, we'll send you an invite email with the shipping details and your unique Prelo invite code.
Please make sure the shipping address and invite code are clearly visible on the package.
Can I send clothes that aren't branded?
Yes. There is no requirement for clothes to be branded. What matters most is the quality, condition and resale potential of the garment.
What clothes are best to send?
Sarees are particularly great for resale because they tend to age well, often have beautiful fabrics and aren't made to a particular size.
Beyond that, we recommend sending clothes that are clean, wearable, well-maintained and realistically likely to be wanted by someone else.
Why does Prelo have a waitlist?
Every garment needs to be inspected, cleaned, photographed, priced, listed, stored and eventually packed and shipped. As a small team, we have a limited processing capacity.
The waitlist helps us manage the volume of clothes we receive and make sure the clothes we accept can be processed properly.
What should I keep in mind before sending my clothes?
Please only send clothes that you genuinely believe someone else would want to wear.
Wash them, remove obvious stains where possible, and don't send something simply because you don't know what else to do with it.
Prelo is a resale platform, not a donation centre. Our goal is to keep clothes in use for as long as possible through resale, reuse, repair, upcycling, donation and recycling where necessary.
Ready to Give Your Clothes Another Chance?
Fill out the waitlist form and we'll get in touch when your slot is available.
Your clothes have had a life with you. Let's give them another one. ♻️